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Frequently Asked Questions (FAQs)

What prescriptions are included in the membership?

Acute Formulary and discounts are included with all memberships. You can find the acute list of $0 cost medications in the list below.

Chronic Formulary medications are included in the Platinum plan. You can find the Chronic list of $0 cost medications in the list below.

To see the master list of all medications click here

Medications not listed here still qualify for discounts at your local pharmacy. When you sign up for your membership, you'll receive a discount pharmacy card that can be used at participating pharmacies across the United States.

Is this a replacement for my health insurance?

No. This is meant to be a supplement to your health insurance. If you have no insurance at all, this is a great option for you to get access to doctors at a fraction of the cost. The KMD membership can save you money on co-pays and prescriptions each and every month.

Who are the medical providers we will be consulting with?

All of KonnectMD's providers undergo a rigorous credentialing process based on the National Committee for Quality Assurance (NCQA) guidelines. All providers are licensed by the applicable licensing boards for the states where they provide services.

  1. Our physicians are medically trained, U.S. board-certified in their specialties, licensed, and credentialed. They hold bachelor's (B.A. or B.S) and Doctor of Medicine (M.D.) or Doctor of Osteopathic Medicine (D.O.) degrees.
  2. Our physician assistants are medically trained, NCCPA certified, licensed, and credentialed. They hold bachelor's (B.A. or B.S.) and Physician Assistant Studies (MPAS), Health Science (MHS) or Medical Science (MMSc) degrees.
  3. Our nurse practitioners are medically trained, ANCC or AANP certified in their specialties, licensed and credentialed. They hold Bachelor of Science in Nursing (BSN) and Master of Science in Nursing (MSN) degrees.
  4. Our behavioral health team of masters-level professionals includes experienced and accredited Licensed Professional Counselors, Licensed Clinical Social Workers, Licensed Marriage and Family Therapists, and equivalent licensed professionals.

When should I use KonnectMD?

KonnectMD is perfect for common medical ailments that require prescription treatment. Our service provides remote consultations with licensed healthcare providers for medical and behavioral health issues. Patients can discuss their concerns and receive a diagnosis, treatment recommendations and medication, if necessary. However, in-person visits may be required for emergencies, physical examinations or diagnostic testing.

How much does a KonnectMD visit cost?

Members have free virtual urgent care and counseling consultations, except for primary care visits, which cost $25.

How many family members are included in my membership?

You can have up to 7 family members on your plan. Once you sign up you log into your members portal and at the bottom of the page, click on "Add a Family Member." It's that easy.

What if I have a medical question that does not require medical attention?

Need professional medical advice or a second opinion? Ask one of our doctors for free. At the bottom of your member portal page, click on "Message a Doctor."